Press Release
Business technology provider, TalkTalk Business, has formally completed its separation from TalkTalk Group as of the end of February, marking a significant milestone in its evolution as an independent managed network service provider.
Following the sale of TalkTalk Business Direct in 2023, TalkTalk Business maintained access to certain core TalkTalk Group systems while rapidly developing its own independent operating environment. That phased transition is now complete, with an established operational infrastructure, modernised system stack and comprehensive service delivery capabilities, cementing its position as a standalone business.
The separation provides full autonomy over strategy, investment and systems, creating the foundations for accelerated growth. With a simplified operating structure and system stack, TalkTalk Business is positioned to respond more quickly to market demand, expand its product portfolio and to continue its investment in customer service.
For customers, the change delivers clearer accountability, streamlined processes and access to an evolving suite of technology solutions. New operational frameworks and product developments are already in place to strengthen service delivery and support long-term digital transformation ambitions.
The milestone aligns closely with TalkTalk Business’s strategic repositioning, reflecting its evolution beyond connectivity into managed services. A recently refreshed brand identity underpins the company’s focus on enterprise and public sector customers, delivering managed and unmanaged services spanning connectivity, networking, cyber security, cloud, IOT and voice and collaboration.
TalkTalk Business continues to work with strategic technology partners including Cisco, Zoom and Mitel, ensuring all customers have the right technology solutions to adapt, grow and stay competitive.
Ruth Kennedy, CEO at TalkTalk Business, said: “This marks the beginning of the exciting next phase for TalkTalk Business. We are now operating as a fully independent organisation with the agility and focus needed to deliver our strategy at pace.
“Our evolution into a managed network service provider is central to our growth ambitions. By combining our connectivity heritage with broader technology expertise and strong strategic partnerships, we are building a business designed specifically to support customers with secure, end-to-end solutions. This separation gives us the clarity and momentum to drive that forward.”
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