NCBA Hosts SACCO Forum to Boost Governance and Innovation
NCBA Hosts SACCO Forum to Boost Governance and Innovation
NCBA hosted its annual SACCO Banking Customer Empowerment Forum at the Serena Hotel, Nairobi. The event brought together leaders from Kenya’s cooperative movement to discuss governance, innovation, and sustainability.
Now in its third year, the SACCO Empowerment Series equips SACCO leaders with tools and shared insights. Past editions explored themes like “Growing Membership Among Gen Z” and “Navigating Cybersecurity.” This year, the focus shifted to governance—a timely topic as SACCOs face growing regulatory and digital challenges.
Throughout the forum, experts led sessions on governance, digitalisation, and risk management. Leaders were encouraged to adapt to evolving policies and strengthen oversight to reduce fraud and improve performance.
The SACCO sector plays a major role in Kenya’s financial inclusion story. It serves over 6 million members and controls more than KES 1 trillion in assets. However, gaps in accountability remain. SASRA reports show SACCOs lose over KES 3 billion each year due to weak controls and poor oversight.
NCBA Hosts SACCO Forum to Boost Governance and Innovation
Stronger Partnerships and Innovation for the Future
Co-operatives Commissioner David Obonyo, representing the Cabinet Secretary, spoke about the government’s commitment to reforming the sector. “SACCOs are more than financial entities. They drive economic resilience in our communities,” he said. “We are working with partners like NCBA to strengthen governance and scale digital transformation.”
John Gachora, NCBA’s Group Managing Director, echoed that message. “Our focus is customer-driven. We co-create with SACCO leaders to build smart, relevant solutions,” he noted. “This is not just banking it’s about empowering SACCOs to grow and deliver more value.”
To support this mission, NCBA provides a suite of tailored tools. These include core banking systems, digital lending platforms, payment integrations, and training on governance. With these solutions, SACCOs can improve compliance, increase transparency, and stay competitive.
Finally, experts at the forum highlighted best practices in board oversight, cybersecurity, and innovation. NCBA reaffirmed its commitment to supporting SACCOs through partnerships, innovation, and leadership. The goal remains clear: a stronger, more inclusive financial future for Kenya.
