MTN Ghana has unveiled plans to relocate 130 kilometers of its fiber optic infrastructure to more secure locations, aiming to curb frequent service interruptions and enhance network reliability for its customers.
The company’s Chief Executive Officer, Stephen Blewett, explained that the move is in response to persistent fiber cuts that disrupt network signals and degrade the customer experience (CX).
“When fiber cuts occur, base stations cannot transmit signals, which results in poor connectivity for our customers,” Blewett said. He further noted that these disruptions not only affect service quality but also pose a risk to national security, given the critical nature of telecom infrastructure.
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Blewett revealed that the Northern sector alone experiences an average of four fiber cuts per day, often caused by construction activities such as roadworks and water pipeline installations. He urged the public to protect critical telecom infrastructure to avoid service disruptions.
In addition to network improvements, Blewett highlighted MTN’s commitment to social impact, noting its investment in education, digital skills training, robotics, and support for school infrastructure. He reaffirmed the company’s dedication to youth empowerment, including initiatives targeting women and people with disabilities.
