M-Shwari Warns Customers Against Fake Loan Limit Offers. Photo Courtesy
M-Shwari Warns Customers Against Fake Loan Limit Offers
M-Shwari has warned the public about fraudsters pretending they can increase customers’ loan limits.
The mobile lending and savings service, run by NCBA Bank and Safaricom, says such claims are false and often linked to scams.
Loan limits are set only by NCBA through its internal review process. The review considers how often a customer borrows, how quickly they repay, and how much they save on M-Shwari. Credit history also plays a role.
“No one outside NCBA can change your loan limit,” the company said. “To grow your limit, borrow and repay on time, save more, and keep a good credit record.”
Fraudsters usually contact customers through social media, fake calls, or text messages. They may pretend to be bank staff or Safaricom agents.
In many cases, they demand a “facilitation fee” or request sensitive details like PINs. This information can be used to steal money or identities.
M-Shwari Warns Customers Against Fake Loan Limit Offers. Photo Courtesy
How to Stay Safe
M-Shwari advises customers to be alert and verify all offers before acting. Always use official contacts:
If you suspect fraud, report it immediately. Avoid sharing personal details with strangers, especially online.
By staying informed and cautious, customers can protect their accounts. They can also help stop fraudsters from targeting others. M-Shwari says protecting users is a shared responsibility between the service and its customers.
