

Huduma Mashinani, An Initiative Bringing Government Services Closer To People
Huduma Mashinani, An Initiative Bringing Government Services Closer To People
Huduma mashinani is a Huduma Kenya Outreach Programme to remote areas, markets, and sub-county areas targeting customers at the grassroot level.
This initiative is designed to bring essential government services closer to the people by establishing service points in marketplaces, DCC offices and other locations.


Huduma Mashinani, An Initiative Bringing Government Services Closer To People
Huduma Centres nationwide have organized multiple Mashinani outreach programs, making the initiative a remarkable success.
In an exclusive interview with Africa Business News, Huduma CEO Mr. Ben Kai Chilumo lauded some of the Members of Parliaments for the excellent results in collaborations with Huduma Kenya.
“Huduma Centre Meru in partnership with Buuri Constituency MP Hon. Mugambi Rindikiri reached 20 locations in Buuri East and Buuri West and over 3,000 wananchi were served. High demand was recorded at SHA registration NRB and CRS desks, among other services. This initiative enhanced service accessibility, reduced travel costs for citizens and increased customer satisfaction by bringing essential services closer to communities. We appreciate Hon. Rindikiri and his team for their support.” Said, Mr. Chilumo
This recent Huduma Mashinani Week held from 6th to 17th January 2025 in Buuri Constituency was a great success, improving access to government services in rural areas.


Huduma Mashinani, An Initiative Bringing Government Services Closer To People
“We appreciate Hon. Rindikiri Mugambi’s support in making this initiative a success. This effort empowered local communities by delivering essential government services directly to them.” Added Chilumo
Such partnerships reinforce Huduma Kenya’s commitment to bringing government services closer to the people, ensuring efficiency and inclusivity in service delivery.
The services offered include:
• Birth and death certificates
• New and duplicate IDs
• SHA registration
• NSSF
• KRA
• HELB
• Police Abstract
• Police Clearance Certificate / Good Conduct
• NCA
• Pension
• Uwezo fund
• Self-help group registration
This initiative enhances convenience, inclusivity, and efficiency in public service delivery, ensuring that every Kenyan benefits from government services regardless of their location.