Doha, Qatar – Dukhan Bank has announced the launch of Qatar’s first digital onboarding kiosk integrated with Qatar Digital Identity (QDI), marking a national first in secure, government-linked customer onboarding and reinforcing the Bank’s leadership in digital Islamic banking innovation.
The self-service kiosk, available 24/7 at Dukhan Bank’s headquarters in Lusail, enables customers to open accounts through a fully digital, paperless journey. By leveraging direct integration with QDI, the solution delivers faster onboarding, enhanced identity assurance, and a trusted experience aligned with national digital infrastructure.
Powered by the Qatar Digital Identity platform developed by the Ministry of Interior, the kiosk enables real-time identity verification through biometric authentication and secure data validation. This direct integration allows customers to complete account opening within minutes and receive their bank card instantly through on-site printing, setting a new benchmark for secure digital onboarding in Qatar.
Beyond onboarding, the kiosk offers a range of self-service banking features, including card replacement, account statements, and IBAN certificate issuance, with additional services to be introduced as part of Dukhan Bank’s ongoing digital roadmap.
Following its initial deployment at the Lusail headquarters, Dukhan Bank plans to roll out the QDI-integrated digital onboarding kiosks across key locations in Qatar, extending round-the-clock access to secure, nationally integrated banking services.
For more information, customers may call 800 8555.
About Dukhan Bank:
Dukhan Bank was incorporated as a Qatari Shareholding Company in the State of Qatar under Commercial Registration No. 38012 dated 28 January 2008. Dukhan Bank commenced its activities on 1 February 2009 under Qatar Central Bank License No. RM/19/2007. The Bank and its subsidiaries are primarily engaged in financing, investing and advisory activities in accordance with Islamic Shari’ah rules as determined by the Shari’ah Committee of the Bank and provisions of its Memorandum and Articles of Association. Investment activities are carried out for proprietary purpose and on behalf of customers.
The Bank operates through its head office situated on Grand Hamad Street, Doha and its 9 branches in the State of Qatar. The Bank rebranded itself from Barwa Bank to Dukhan Bank during October 2020 post obtaining necessary approvals as per the State of Qatar applicable laws and regulations. The Bank is 24.6% owned by the General Retirement and Social Insurance Authority, 11.7% by the Military Pension Fund (Qatar), and 7.0% by Qatar Holding, strategic and direct investment arm of Qatar Investment Authority being the sovereign wealth fund of the State of Qatar; and remaining shares are owned by other shareholders.
On 22 January 2023, pursuant to Resolution No. 2 of 2023 by the Minister of Industry and Commerce, the Bank was converted from a Qatari Private Shareholding Company to a Qatari Public Shareholding Company. On 1 February 2023, Qatar Financial Markets Authority approved the listing of the Bank’s shares on the Qatar Stock Exchange.
Following the approval, trading of the Bank’s shares on Qatar Stock Exchange Main Index commenced on 21st February 2023. The Bank was included under the MSCI emerging market index as of the close of 31st May 2023. On 15th September 2023, the Bank was included in the FTSE’s mid-cap index. QSE included the Bank to QE Index and QE Al-Rayan Islamic index effective from 1st October 2023.
