
Don’t Forget to Log Out of Your Banking App
Don’t Forget to Log Out of Your Banking App
In today’s digital age, mobile banking has transformed how we manage money. It allows customers to check balances, send funds, and make payments at the touch of a button.
While this convenience saves time, it also demands extra responsibility from users to ensure their accounts remain secure.
One of the simplest but most overlooked safety steps is logging out of your banking app once you complete your transactions.
Why Logging Out Matters
Many people assume that locking their phones is enough to keep fraudsters away. However, if a phone gets lost or stolen, an open app gives criminals direct access to your hard-earned money.
By logging out every time, you close the door to potential theft and add an extra layer of protection to your finances.
What To Do If Your Phone Is Stolen
Quick action makes all the difference. If your phone is stolen, call NCBA immediately through 0711 056 444 or 0732 156 444 for instant assistance. You can also WhatsApp 0717 804 444 to report the incident in real time.
Acting fast prevents unauthorized transactions and keeps your money safe.

Don’t Forget to Log Out of Your Banking App
More Tips for Safer Mobile Banking
Besides logging out, always use strong passwords or biometric authentication such as fingerprints or facial recognition. Avoid using public Wi-Fi for transactions, and regularly update your app to benefit from the latest security features.
Staying alert to suspicious SMS or calls claiming to be from the bank also helps prevent fraud.
NCBA’s Commitment
NCBA continues to empower customers with awareness campaigns like #KaaChonjo to promote safe banking practices. By combining customer vigilance with NCBA’s responsive support, you can enjoy the convenience of mobile banking with peace of mind.
So next time you complete a transaction, take a moment to log out—it’s a small habit that makes a big difference.
#KaaChonjo #NCBATwendeMbele #Goforit








