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Digitization in Automotive:GB Auto Kenya

Simon Osuji by Simon Osuji
June 26, 2024
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Digitization in Automotive:GB Auto Kenya

How GB Auto Kenya is Leading the Way In the rapidly evolving automotive industry, digitization is not just a trend—it’s a necessity.

GB Auto Kenya is at the forefront of this transformation, leveraging digital technologies to enhance every aspect of its operations, from manufacturing and sales to after-sales support.

One of the standout examples of its commitment to digitization is the King Long Van, which is a testament to their innovative spirit.

Equipped with the latest safety features, a robust and eco-friendly Euro 4 engine, and designed for comfort and reliability, it represents the future of automotive excellence.

By embracing digitization, they are not only improving their products and services but also setting new standards in the industry.

Digitization in Automotive:GB Auto KenyaDigitization in Automotive:GB Auto Kenya

Digitization in Automotive:GB Auto Kenya

The King Long Van is locally assembled in Kenya. This not only supports the local economy but also ensures that GB Auto Kenya has a deep understanding of the specific needs and preferences of their customers in the country.

Access to spare parts is crucial for maintaining vehicle performance and reliability. GB Auto Kenya’s Marketing Manager, Fridah Mukami, emphasizes that the company ensures spare parts are always readily available.

Their efficient after-sales service team guarantees prompt delivery of parts for routine services or unexpected repairs, minimizing downtime and maintaining vehicle performance at its best.

“Our commitment to customer satisfaction extends beyond the initial sale. We understand that owning a vehicle is a long-term investment, and our after-sales team is dedicated to providing ongoing support to ensure that our customers get the most out of their King Long Vans,” said Mukami.

“Using social media platforms, we respond to customers’ queries as quickly as possible, making our customer service more responsive and efficient.”

With an introductory price of Sh3.5M, it is the perfect time to invest in a vehicle that offers comfort, safety, and sustainability.

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