ClickUp has redesigned its productivity platform and released new AI assistant features as it aims to create a one-stop shop for customers.
The company said core parts of this release were possible because of its acquisition of Qatalog, the enterprise search startup that had raised more than $29.5 million from backers like Salesforce Ventures, Atomico, Prototype Capital, Mosaic Ventures, Tiny VC, and Possible Ventures.
ClickUp is launching two types of AI agents with its 4.0 release. The first one is an agent that is present in all communication channels. The agent is designed to proactively look for questions people might have asked and try to answer them using knowledge stored in within the company and external sources like Google Drive, OneDrive, Figma, and Gmail.
The other assistant, called Brain, is a more general-purpose assistant that can generate ideas, perform tasks like scheduling a meeting based on the availability of teammates as well as add a comment under a task, or create a new one. It can also access the web and other integrated tools, analyze reports, and create drafts. Just like many other AI assistants, Brain also lives in the sidebar and is accessible anywhere on the ClickUp interface.
The a16z-backed productivity company said the new release is making it easier for users to switch between tasks, docs, and communications. ClickUp 4.0 lets you look at your internal company forum timeline, switch between different communication channels, and look at your tasks through options in the sidebar.
ClickUp has been trying to better compete with the likes of Notion, Slack, and Microsoft Teams by providing calendar, communication, and documents, enterprise search, and task tracking under one product.
The startup has tried to make its communication have feature parity with the likes of Slack and Teams. It launched AI-powered summaries and internal live video and audio calls called Syncups last year. Now it is placing a Syncup button in every channel and also allowing its AI notetaker to record these live video calls, transcribe them, and send notes to everyone.
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The company’s calendar tool can now look at your meeting spread and automatically adjust meetings and tasks if you mark a certain task as a priority. ClickUp also displays an internet-style team dashboard where leaders can see various updates from different channels, look at team analytics on work progress, and check who has time off this week.
“Eight years ago, when we started, the vision and the strategy were to replace all of your work software. The strategy to do that was to build a flexible data models platform that can be used essentially for anything, and build primitives of software like a spreadsheet, a table, a document, and a task,” ClickUp CEO Zeb Evans told TechCrunch over a call. “In the age of AI, they’re needed to an even greater extent because you can’t really visualize things in AI within a chat interface.”
Evans said ClickUp has had great momentum in the last few years and has crossed $300 million in annual recurring revenue. He noted that with this growth rate, the company plans to go public within two years. ClickUp has raised more than $537 million in funding to date from investors like a16z, Tiger Global, Craft Ventures, and Lightspeed, according to Crunchbase data.
