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The Balancing Act of Managing Gen Z in Business – IT News Africa

Simon Osuji by Simon Osuji
August 23, 2023
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The Balancing Act of Managing Gen Z in Business – IT News Africa
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The digitally aware generation or Gen Z has a lot to offer employers, but they challenge traditional or conventional workplace rules. Business leaders have to balance company interests, policies, and labour law with the need to placate GenZ employees and offer flexibility and transparency.

The digitally aware generation or Gen Z has a lot to offer employers, but they challenge traditional or conventional workplace rules. Business leaders have to balance company interests, policies, and labour law with the need to placate GenZ employees and offer flexibility and transparency.

This is the dilemma facing many businesses operating in today’s economy, says Nicol Myburgh, Head: of CRS Technologies Human Capital Management (HCM) Business Unit.

The company is a specialist services and solutions provider targeting the HCM space. It has already established itself as a premier human resource partner to businesses that must navigate an ever-increasingly complex labour environment.

Myburgh says CRS Technologies is at the forefront of existing and emerging trends, helping customers strengthen their human resources management and remain compliant with legislation.

An example is the insight that CRS Technologies has provided into the advent of so-called ‘early finish Fridays’ that many companies are beginning to offer Gen Zs, safe in the knowledge that while they serve as a catalyst for change, they are also determined and ambitious.

“There’s no doubt that the tech-savvy Gen Z demands a different set of people skills and management practice. They favor insight, introspection, and consideration of all business activities, rather than simply accepting rules, policies, and procedures at face value. As more industries digitally transform, this generation of workers is entirely comfortable with change – and actually embraces it, rather than kicking against this ‘workplace revolution’ per se,” says Myburgh.

One of the tell-tale signs of a Gen Z-driven employee contingent is that they are more orientated towards the role of people in an organization, and do not hesitate to lobby management about requirements, issues, and challenges that inevitably impact the work-life balance.

To grow with tech, companies must offer fair, appealing deals to attract and retain talent amid evolving growth strategies.

“Gen Z workers are certainly prepared to work and do what must be done to succeed, but they want what they view as an amenable environment that is conducive to tech innovation, ideas, creativity, initiative, and flexibility. They also place a premium on career development and opportunities,” Myburgh adds.

CRS Technologies emphasizes that it takes a lot more effort to manage Gen Z employees than previous generations. Amid digital empowerment, effective communication, and compromise align with this tech-savvy workforce, harnessing their adept tech usage.

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