MTN has revealed that hackers gained access to some customers’ personal information, but emphasised that the core functions of its business remained unaffected and fully operational throughout the incident.
In a statement, the company confirmed there was no evidence that the breach compromised its core network, billing systems, or financial services, all of which continued to function normally during the attack.
MTN acknowledged that the hackers claimed to have accessed data linked to a portion of its systems. However, it stressed that there is no indication that subscriber accounts or mobile wallets were breached.
The operator stated that it had notified the relevant authorities in South Africa to assist in tracking down the perpetrators, and that affected customers have been informed.
MTN did not disclose how many subscribers were impacted by the breach.
“The privacy of information is our top priority, and MTN remains committed to safeguarding the integrity of our systems and the trust placed in us by our customers and other stakeholders,” the company said. “We will continue to contain and manage this matter carefully.”
